Global
Vehicle Services dispute resolution mediators can transform
an unsatisfactory experience into a positive one.
With over 10
years of experience and thousands of satisfied buyback
transactions let Global Automotive
Mediation handle the
whole process and save you time and money. Being a third party we
bring all sides together to create a positive experience for all
concerned. Just give us the basic back ground and we will develop the strategies and resources necessary
to handle all your requirements seamlessly. At Global We consider
all parties to be customers and we give everyone involved the
attention they need to be satisfied.
Launch
vehicles
In the
automotive community we are all aware of problems that can occur
on newly released vehicles. These problems can cause customer
dissatisfaction, delays, media backlash and ultimately poor sales.
At Global we believe that by working closely with the plant launch
team at time of release we can help with early intervention.
Global will immediately procure any problem vehicle. Our
automotive mediation process will deliver the customer a
replacement vehicle and ship back the problem vehicle
to the engineering team allowing them to create the fix .
Leased
vehicles
Leased
vehicles are normally non regulated and there is no
specific legal
protocol for buy backs, but situations may arise that require these vehicles to be reacquired.
Let our Automotive Mediation process resolve these issues seamlessly.
For every rule there is an exception:
Problem:
Sometimes situations dictate reacquiring a customers
vehicle that falls below the line of state or federally mandatory
lemon laws.
Typically
this is where a factory customer service rep or the dispute
resolution department steps in and tries to get it done, more often then not, they have a difficult time with the
process. The reasons are simple, the customer is very unhappy, there
is no regulation or protocol to follow and there is
a level of bureaucracy
that may slow the process down and ultimately turn a bad situation
into a disaster. There is no time to delay!!!
Solution:
With
over 10 years of experience and thousands of
satisfied buyback
transactions, let Global Automotive
Mediation department handle the whole process and save
you time and money. Being a third party
we bring all sides
together to create a win win situation for all
concerned.
Just give us the basic background and we will develop the
strategies and resources necessary to handle all your
requirements
seamlessly. At Global we consider all parties
to be customers and we give
everyone involved the
attention they need to be satisfied.
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